Cancellations

If the Customer would like to request the cancellation of an order, the process of returns and refunds may vary based on the Seller's cancellation policy.

Order cancellation request made after payment to AirMyCart is complete but before the order is initiated with Seller(s): In this case, the payment will be refunded to the Customer minus the following costs:

• Currency conversion fees charged by online payment systems such as PayPal, Stripe, etc.
• Floating exchange rates.

Order cancellation request made after payment to AirMyCart is complete and the order is initiated with Seller(s):

• 1. Seller accepts cancellation request: In this case, upon cancellation confirmation from the Seller, the payment will be refunded to the Customer minus the following costs:
• Currency conversion fees charged by online payment systems such as PayPal, Stripe, etc.
• Floating exchange rates.
• 2. Seller does not accept cancellation request: In this case, AirMyCart can assist with a return request process (if the Seller accepts returns) and process refunds as outlined above.